Customer Testimonials


At Brighton and Hove Kitchens Ltd our customer service is second to none. That is why most of our clients find

us through word-of-mouth recommendations and after seeing one of our beautiful kitchens. 

Our kitchens have also been featured in the National Press click here to read the articles.

 

Below is just a sample of some of the genuine comments that customers have made about us and our service.

 

For more examples of our happy customers find us on Checkatrade.


What do you think of us?

"We are delighted with our new kitchen. From design stage to installation, the BHK team have been professional and reliable. The kitchen is high quality, fitted to maximise space in our basement kitchen and looks amazing.

The price is very fair for a bespoke kitchen. We would recommend them."

L. Riedel, Brighton

Jun 2023

 

 

"Great company nothing was to much trouble both during choosing and fitting , went over and above to keep me happy."

D. Knight, Brighton

Apr 2023

 

 

"I am posting a year on as I have been really impressed with not only our dream kitchen being brought to life but the quality and the aftercare too.

Jem offered a fantastic quality service and we are very much loving using our kitchen which is both practical and luxurious. I would definitely recommend this service."

 

T. McThredder, Hove

Feb 2023

 

 

"A brilliant decision of us to use to Brighton and Hove kitchens. The detail in planning, value and experience has ensured we have the most amazing kitchen!

 

Thank you Jem and team."

N. IIsley, Hove

Jan 2023

  

"Excellent service and outstanding workmanship. So pleased with my new kitchen."

 

L. Broome, Steyning

Jan 2023

 

 

"Very satisfied with our new kitchen. Work carried out to a high standard by a professional team of people. No hesitation in recommending them."

 

B. Baldock, Rottingdean

Nov 2022

 

 

"They did a truly great job, was completed in just over 2 weeks. Very friendly, great communication. It was all done to a high standard. Well worth the money. I love my kitchen!"

 

P. Evans,  Hove

Nov 2022

 

 

"I have used this company before, and experienced the same great service, and good value for money as I did in my previous house. In spite of some supply chain issues (from Neff, not Brighton and Hove Kitchens), they did a great job and kept me informed at all times.

 

Would definitely recommend and wouldn't hesitate to use again."

M. Searle,  Brighton

June 2022

 

 

"Excellent job from start to finish, good communication and fantastic job done by all involved, special mention for Nick and Charlie who fitted the Kitchen with great care and attention to detail."

 

 D. Ridpath,  Hove

Apr 2022

  

"We were very pleased with the design and execution of the work, by pleasant and helpful staff and workmen."

I. Krolick,  Hove

Feb 2022

  

"Brighton and Hove Kitchens' combination of product knowledge, clever design and skilled craftsmanship has given us a sleek, quality kitchen that feels bigger and brighter than it did before.

 

Jem was easily contactable throughout the entire process, despite the pandemic!"

 

A. Hopkins, Brighton

Oct 2021

 

 

"Good quality product, high standard of fit and excellent service. Patient in the design process too."

 

Mr Maskell, Brighton

Sep 2021 

 

"Good quality kitchen, planned to suit our needs, following several consultations and site visits.
Professional, conscientious fitter. Problems with appliances and deliveries effectively and promptly dealt with."

 

Mr Button, Shoreham

Jun 2021

 

 

"We received helpful, practical advice from Jem and his team from planning to installation, and achieved more than we expected within our budget. 

The actual installation was carried out with a great sense of care and pride, and the 'after-care' has been great. 

We are delighted with the kitchen and unhesitatingly recommend Brighton and Hove Kitchens"

 

Mr McCabe, Brighton

Feb 2021

 

 

"Our kitchen was completely gutted in March, the week before lockdown! However we never felt abandoned, as all the team were very supportive. 

 

Jem even supplied a personal hob and office fridge when we had nothing. The fitter, Nick, was excellent, calm and patient with great attention to detail.

 

We highly recommend B&H Kitchens and would like to thank the whole team for creating a lovely kitchen despite the very challenging circumstances."

 

Ms Harris, Brighton

Oct 2020

 

"The work was completed to the agreed cost and timescale and I’m very pleased with the result."

 

Ms Macleod, Hove

Feb 2020

 

"Excellent, professional installation, following major extension work to the kitchen. Jem Owen provided wide range of products and imaginative solutions to any problem. His team worked well with my builders to provide a practical and good looking kitchen which operates as nicely as it looks!"

 

Dr Dumas, Hove

Jan 2020

 

"A pleasure to deal with. Able to meet our requirements whilst we were overseas for large parts of the project time frame."

 

Mr Pettitt, Brighton

Jan 2020

 

"Excellent company from start to finish. I had my own ideas about what I wanted and I was listened to! 

I respected that. I also liked the quality of the units that were supplied. All the trades people were 

excellent, A great team. I thank them all. I would like to recommend the company as excellent!"

 

Mrs Helal, Hove

Oct 2019

 

"The work carried out from start to finish was excellent, Graham and his team of craftsmen 

kept us informed every step of the way . They were polite punctual tidy and very professional 

in the quality of workmanship ."

 

Mr & Mrs Sykes, Brighton

Oct 2019

 

"Close consultation and thought was taken in the design process to achieve the look and practical use that we wanted. The tradesmen worked accurately and methodically to overcome practical problems and achieve an excellent end fitting, taking care that fittings supplied were of good quality. At all times, we were kept informed of any issues and timings involved. All consultations were on a friendly yet professional basis, with all efforts made to meet a perfect finish to our specifications."

 

Mr Hamm, Hove

Apr 2019

 

"Inventive design, listened to what we needed, kitchen easy to clean and function in. Happy with the result."

 

Ms Wyndham, Brighton

Mar 2019

 

"Jem gave good advice and was very conscious to provide a quality service! "

 

Mr Parham, Hove

Mar 2019

 

"We are delighted with our new kitchen and were very impressed with the service Brighton and Hove Kitchens provided from start to finish. The quality of the materials they use is superb and the fitters were meticulous and absolute perfectionists. We were also pleased with the price and felt we were getting far more for our money than we would have with other well know kitchen suppliers. We cannot recommend Brighton and Hove Kitchens highly enough. "

 

Mrs Hopwood, Hove

Jan 2019

 

"We'd highly recommend Jem & his team. From his first visit he was careful to listen to what we wanted & was able to make helpful suggestions on the design. Throughout the project Jem was easy to contact with any queries, very responsive & stayed in touch with us at all stages. He was happy to help in researching more unusual items we wanted and recommending options. Fitter Nick was superb and all work was completed to a very high standard, as was the work done by the other trades on site. We are thrilled with our finished kitchen!."

 

Mrs Bridger, Shoreham

Sept 2018

 

"Great design, quality units supplied, good communication and advice, prompt delivery and worktops fitting.."

 

Mr Day, Brighton

May 2018

 

"Super service from start to finish. Nick the fitter was excellent throughout the whole process as he had to work round builders and floor fitters. Jem and team were great to work with and were very competitive on price as well. Would highly recommend to anybody."

 

Mr Perrin, Hove

Apr 2018

 

"I'm a local developer and can honestly say that Brighton and Hove Kitchens are by far the best I've used. Will use again."

 

Mr Adam Baker, Haywards Heath - Apr 2018

 Kitchens x 3 in new build houses

 

"Very good design, accommodating our needs and with some new ideas. Very well fitted kitchen. Good communication and advice at all stages. Very pleased with the end result."

 

Mr & Mrs Clarke, Hassocks

Feb 2018

 

"The process from start to finish provided by Jem and his team was first class. We originally met with Jem to discuss a kitchen design based on plans for a proposed extension and Jem provided great ideas and had a wide range of samples to look through to create the perfect kitchen. They were very flexible to ensure we had our new kitchen for Christmas with the install team making the kitchen look seamless. The kitchen is of extremely good quality for a reasonable price with Jem providing an excellent after care service to ensure we were completely happy with the result. I would highly recommend."

 

MrProto, Horsham

Dec 2017

 

"Planned the kitchen design with Jem and he was very helpful when I requested numerous small amendments. He also gave me samples of kitchen doors and worktop so I could make sure everything worked well together. The kitchen units and drawers are good quality and I'm really pleased with the finished product. A great kitchen and very well priced. "

 

MrsEasterbrook, Hove

Dec 2017

 

"This was a complete new kitchen starting with hacking back to bare brick. I retained most of the existing appliances. The units are of a very high quality solving many storage issues with medium sized kitchens (swivelling corner interiors, utensil drawers within larger drawers). I went for Corian work surfaces; these added significantly to the cost but are well worth the expense and are beautifully fitted. Jem and Nick give a really personal service. They have great ideas and long experience so are able to tweak the installation as it progressed. I recommend them without reservation. "

 

Ms. Faulkner, Brighton

May 2017

 

"We contacted numerous local and national kitchen companies before finally selecting Brighton and Hove Kitchens. From initial consultation to final installation, everyone at the company was a pleasure to deal with. Most importantly, the final design and installation were to the highest possible standard. The workmanship, attention to detail and quality of products used were outstanding - and yet the price was also extremely competitive. My wife and I couldn't recommend Brighton and Hove Kitchens highly enough."

 

Customer in Hove, April 2015

 

"I have had 4 kitchens fitted in the past with the big high street names, but it was so much easier using Brighton and Hove Kitchens, I will use them again.”

 

Customer in Hove, February 2015

 

"I would definitely recommend Jem and his team.  The whole process has been handled professionally and with good communication.  Jem came up with several good suggestions that helped us overcome any design issues...the schedule was kept from start to finish.  The fitting was done without any trouble and all rubbish was removed ... Great company to work with." 

Customer in Hove, November 2014

"Jem and all his team were an absolute pleasure to deal with, from the ripping out of the old to the putting in of the new.  They listened to me, and I felt that what I wanted really mattered to them.  They created the minimum of mess and fuss.  The new kitchen is really lovely, smart, clean and modern and all I'd hoped for.  Great team, great service, great result!  I would recommend Brighton and Hove Kitchens without hesitation"

Customer in Lewes, July 2014